Terms of Service

Effective Date: May 22, 2026  |  Last Updated: May 22, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Taco Time ("Company," "we," "us," or "our"), governing your access to and use of the website located at tacotime-food.digital (the "Website"), including all content, features, functionality, products, and services offered through the Website.

By visiting our Website, placing an order, creating an account, clicking "I Agree," or otherwise engaging with our services, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age, or are at least 13 years of age and have obtained the express consent of a parent or legal guardian;
• You have the legal authority and capacity to enter into a binding agreement;
• You agree to comply with all applicable federal, state, and local laws and regulations in connection with your use of the Website and services.

If you are accessing or using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall apply to that entity.

2. Description of Services

Taco Time is a food service business operating in the United States. Through our Website at tacotime-food.digital, we provide the following services (collectively, the "Services"):

• Online Menu Browsing: Users may browse our current food and beverage menu, including descriptions, pricing, and available customization options;
• Online Ordering: Users may place orders for food and beverages for pickup, dine-in (where available), or delivery through the Website or affiliated third-party delivery platforms;
• Account Registration: Users may create a personal account to manage orders, save preferences, access loyalty rewards, and receive promotional communications;
• Promotions and Special Offers: We may periodically offer discounts, coupons, loyalty points, limited-time promotions, and other special offers exclusively through our Website;
• Customer Support: Users may contact our team for assistance with orders, complaints, feedback, and general inquiries;
• Nutritional and Allergen Information: We endeavor to provide accurate nutritional and allergen information to the best of our ability, though such information is provided for general informational purposes only and may not reflect real-time changes to ingredients or preparation methods.

We reserve the right, at our sole discretion, to modify, suspend, discontinue, or restrict access to any aspect of our Services at any time, with or without notice and without liability to you.

3. User Accounts and Registration

Certain features of our Website may require you to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and complete;
• Keep your password and login credentials confidential and secure;
• Accept full responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach;
• Ensure that you log out of your account at the end of each session when using shared or public devices.

We reserve the right to suspend or terminate your account at any time, without prior notice, if we reasonably believe that your account has been used in violation of these Terms, applicable laws, or in a manner that could harm Taco Time, other users, or third parties.

4. User Obligations and Prohibited Activities

As a condition of your use of our Website and Services, you agree to use them only for lawful purposes and in a manner consistent with these Terms and all applicable federal, state, and local laws. You represent, warrant, and agree that you will not:

4.1 General Prohibited Conduct

• Use the Website or Services for any unlawful, fraudulent, deceptive, or harmful purpose;
• Violate any applicable local, state, national, or international law or regulation, including but not limited to the Federal Trade Commission Act (FTC Act), consumer protection laws, and food safety regulations;
• Submit false, inaccurate, or misleading information in any form, including order details, account registration, or payment information;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Engage in any conduct that restricts or inhibits any other user's use or enjoyment of the Website;
• Attempt to gain unauthorized access to any portion of the Website, our servers, databases, or networks connected to our systems;
• Use automated means, including bots, scrapers, crawlers, or similar tools, to access, monitor, or copy content from the Website without our prior written consent;
• Transmit any viruses, malware, ransomware, worms, or other malicious code through our Website;
• Engage in any activity that could damage, disable, overburden, or impair the Website or its servers or networks.

4.2 Food Ordering Specific Obligations

• You agree to provide accurate delivery addresses, contact numbers, and any special instructions when placing orders;
• You acknowledge that food orders are time-sensitive and agree to be available to receive delivery or pickup within the confirmed timeframe;
• You agree not to submit fraudulent orders, file false chargebacks, or abuse refund or promotional policies;
• You understand that once an order has been confirmed and preparation has begun, cancellation may not be possible, and refunds may be limited per our applicable refund policy;
• You accept responsibility for disclosing any food allergies or dietary restrictions in advance; while we strive to accommodate requests, we cannot guarantee that our kitchen is entirely free of allergens.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

All orders placed through our Website are subject to acceptance by Taco Time. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations involving pricing errors, suspected fraudulent activity, unavailability of items, or operational limitations. You will receive an order confirmation via email or SMS; however, this confirmation constitutes acknowledgment of receipt and not necessarily final acceptance of your order.

5.2 Pricing and Availability

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales tax, delivery fees, or service charges, which will be disclosed prior to final checkout. We reserve the right to correct any pricing errors, even after an order has been placed or confirmed. Menu items are subject to availability and may be modified or discontinued at any time without prior notice.

5.3 Payment Processing

We accept major payment methods as indicated during the checkout process, including but not limited to credit cards, debit cards, and digital wallets. By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is true, correct, and complete;
• You authorize us to charge the applicable fees to your designated payment method.

All payment transactions are processed through secure third-party payment processors. We do not store complete credit card or financial account information on our servers. We are not liable for any errors, failures, or unauthorized access attributable to third-party payment processors.

5.4 Refunds and Cancellations

Refund eligibility is determined on a case-by-case basis. If your order arrives incorrect, damaged, or of unacceptable quality, please contact us within a reasonable time of receipt at [email protected]. We reserve the right to offer a refund, credit, or replacement at our sole discretion. No refunds will be issued for orders that have been consumed, unless the issue relates to food safety or quality concerns substantiated by reasonable evidence.

6. Intellectual Property Rights

All content, materials, and features available on the Website, including but not limited to text, graphics, logos, images, photographs, icons, audio clips, digital downloads, video content, software, data compilations, menu designs, branding elements, and the overall "look and feel" of the Website (collectively, "Intellectual Property"), are the exclusive property of Taco Time or its licensors and are protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable state laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with ordering food and using our Services. You may not:

• Copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, transmit, or exploit any portion of the Website or its content without our prior written permission;
• Use our trademarks, service marks, trade names, logos, or branding without express written authorization;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices from any content on the Website;
• Frame or mirror any portion of the Website on any other website without our prior written consent;
• Use data mining, scraping, or similar data gathering or extraction tools.

Any unauthorized use of our Intellectual Property may violate copyright laws, trademark laws, privacy and publicity laws, and other applicable regulations and could result in criminal or civil penalties. All rights not expressly granted herein are reserved by Taco Time.

7. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services (such as third-party delivery platforms, social media pages, or payment processors) that are not owned or controlled by Taco Time. We provide these links for your convenience only, and their inclusion does not constitute our endorsement, sponsorship, or approval of such third-party content, products, or services.

We have no control over and assume no responsibility for the content, privacy policies, practices, security, or terms of service of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party websites you visit. Your interactions with third parties through our Website are solely between you and that third party, and Taco Time shall have no liability whatsoever in connection with such interactions.

8. Disclaimers and "As-Is" Basis

To the fullest extent permitted by applicable law, Taco Time expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Any warranty that the Website will be uninterrupted, timely, secure, or error-free;
• Any warranty regarding the accuracy, reliability, completeness, or timeliness of any content on the Website, including menu information, pricing, nutritional data, and allergen information;
• Any warranty that defects will be corrected, or that the Website or servers are free of viruses or other harmful components;
• Any warranty regarding the quality of any food, products, services, or information purchased or obtained through the Website.

Nutritional and allergen information provided on our Website is offered for general informational purposes only and may not account for preparation variations, ingredient substitutions, or cross-contamination. Customers with severe allergies or dietary restrictions should contact us directly before placing an order. Taco Time does not guarantee that any food item is entirely free from any particular allergen.

9. Limitation of Liability

In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, our liability shall be limited to the maximum extent permitted by law.

In no event shall Taco Time's total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Website exceed the greater of: (a) the total amount you paid to Taco Time in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) One Hundred United States Dollars ($100.00).

The limitations set forth in this section apply regardless of the theory of liability, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal or equitable theory, and regardless of whether Taco Time has been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Taco Time and its respective officers, directors, employees, agents, contractors, licensors, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable laws or regulations;
• Your use or misuse of the Website or Services;
• Your placement of orders, including any disputes arising from orders, payments, or delivery;
• Your violation of any third party's rights, including intellectual property rights or privacy rights;
• Any content or information you submit, post, or transmit through the Website;
• Any fraudulent, negligent, or otherwise wrongful act or omission on your part.

We reserve the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses. You agree not to settle any claim without our prior written consent.

11. Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, disclose, and protect your personal information in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable, and the FTC Act's standards for consumer protection. Please review our Privacy Policy carefully. By using the Website, you consent to our data practices as described therein.

12. Food Safety and Health Disclaimer

Taco Time is committed to maintaining high standards of food quality and safety in compliance with applicable United States federal food safety regulations, including standards set by the U.S. Food and Drug Administration (FDA) and the U.S. Department of Agriculture (USDA), as well as applicable state and local health department regulations. However:

• We cannot guarantee that any food item is suitable for individuals with specific medical conditions or dietary needs;
• Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, particularly for those with certain medical conditions;
• Customers are responsible for making informed dietary choices and consulting healthcare professionals for medical dietary guidance;
• We are not liable for any adverse health outcomes resulting from consumption of our food products, except where such outcomes result directly from our proven gross negligence or willful misconduct.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the Services — including but not limited to disputes regarding their formation, validity, interpretation, enforceability, performance, or termination — shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Taco Time is registered and principally operating, without regard to its conflict of law principles.

To the extent that any dispute is not resolved through the arbitration process described below, you agree to submit to the exclusive personal jurisdiction and venue of the state and federal courts located in the applicable United States jurisdiction in which Taco Time operates, and you waive any objection to the laying of venue in such courts.

Nothing in this section shall be construed to limit Taco Time's right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or other proprietary interests.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Taco Time and attempt to resolve the dispute informally by providing written notice describing the nature of the dispute and your proposed resolution. You may send such notice to [email protected]. We will attempt to resolve the dispute within thirty (30) calendar days of receiving your notice. If the dispute is not resolved within this period, either party may proceed to formal dispute resolution.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for disputes that qualify for small claims court, and except for actions seeking injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and Taco Time agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Website shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

14.3 Class Action Waiver

YOU AND TACO TIME AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a class or representative proceeding.

14.4 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court, and either party may seek emergency injunctive relief in a court of competent jurisdiction to the extent necessary to prevent imminent harm pending arbitration.

15. Term and Termination

These Terms are effective from the first moment you access or use our Website and shall remain in full force and effect until terminated in accordance with this section.

15.1 Termination by You

You may terminate your use of the Website and any associated account at any time by discontinuing access to the Website and submitting a written account deletion request to [email protected]. Termination does not relieve you of any obligations incurred prior to the termination date, including any outstanding payment obligations.

15.2 Termination by Taco Time

We reserve the right, in our sole discretion, to suspend or terminate your access to the Website or any Services, with or without notice, for any reason, including but not limited to:

• Your breach of any provision of these Terms;
• Conduct that we believe is harmful, fraudulent, or abusive;
• Violation of any applicable laws or regulations;
• Our decision to discontinue or materially modify the Website or Services;
• At our business discretion, for any reason or no reason.

15.3 Effect of Termination

Upon termination of these Terms or your account, your right to access and use the Website and Services will immediately cease. Sections of these Terms that by their nature should survive termination — including but not limited to Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and Severability — shall survive any termination or expiration of these Terms.

16. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We may also notify you of material changes via email to the address associated with your account or through a prominent notice on the Website.

Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of and agreement to be bound by the updated Terms. If you do not agree to the revised Terms, you must immediately discontinue use of the Website and Services. We encourage you to review these Terms periodically to stay informed of any updates.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected or impaired by such invalidity, illegality, or unenforceability.

The failure of Taco Time to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision, nor shall it limit Taco Time's right to enforce that right or provision at a later time. Any waiver of any provision of these Terms will be effective only if it is in writing and signed by an authorized representative of Taco Time.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published on the Website, constitute the entire agreement between you and Taco Time with respect to your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, relating to the subject matter herein.

No oral statements or prior written material not specifically incorporated into these Terms shall be of any force or effect. You acknowledge that you are not relying on any representations or warranties other than those expressly set forth in these Terms.

19. Force Majeure

Taco Time shall not be held liable for any failure or delay in the performance of our obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flood, earthquake, pandemic or epidemic, war, terrorism, civil unrest, labor strikes, government action or restriction, power outages, internet or telecommunications failures, or supply chain disruptions. In such events, our obligations shall be suspended for the duration of the force majeure event.

20. Accessibility

Taco Time is committed to ensuring that our Website is accessible to individuals with disabilities in compliance with applicable requirements of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act. If you experience any difficulty accessing our Website or services due to a disability, please contact us at [email protected] so that we may assist you and work to improve accessibility.

21. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, or if you need to contact us for any reason related to your use of the Website or Services, please reach out to us using the following contact details: